Seller handbook
Mobiles
Here is everything you need to know to get started:
Consignment Fees
For items priced up to TT$150, the consignment fee is TT$50 flat. For items priced greater than TT$150, the consignment fee is 30%.
HOW TO BECOME A SWISHTT SELLER
Option 1 (for new SwishTT users):
Follow the link to register as a seller when registering for a new account.
Option 2 (for existing SwishTT users): Go to Account Dashboard, scroll down and follow the link to register as a seller.
HOW TO UPLOAD PRODUCTS
Step 1: Dashboard > Store Manager
Step 2: Products > Add New Product
Step 3: Enter Product price and details. An example is provided below:
Step 4: Enter Product photos and select subcategories that apply to your product.
Step 5: Enter Product attributes.
*No changes are necessary for Inventory unless you have more than 1 of this exact product to sell.
Then submit!
Your item will be uploaded in a swish.
HOW TO MANAGE YOUR PRODUCTS
Go to Dashboard > Store Manager > Products.
HOW TO VIEW AND REPLY TO INQUIRIES
Option 1: Dashboard > Store Manager > Home
Option 2: You will receive an email notification when there is a new inquiry regarding one of your products. Access the inquiry by clicking the link sent via email.
HOW TO VIEW ORDERS
Option 1: Dashboard > Store Manager > Orders
*The Admin Fee is the consignment fee due to Swish which will be automatically deducted from the seller’s earnings.
Option 2: View order details through email. You will receive an email when any of your products are sold.
WHAT TO DO WHEN YOU RECEIVE AN ORDER
When you receive the “New Store Order” email:
Keep your phone on you as the Swish team will contact you shortly to confirm the date/time of item pick-up.
There is no need to package your item. That’s on us!
WHEN YOU RECEIVE EARNINGS AFTER AN ORDER IS PLACED
You will receive your earnings in your Swish Wallet within one (1) business day after the driver picks up your item(s).
You will be notified via email about your new Swish Wallet balance.
HOW TO CASH OUT STORE CREDIT
Step 1: Dashboard > Cash Out Wallet.
Step 2: Fill out the required information and submit.